Shipping Policy

Thank you for shopping with Babylon Parfums. We are committed to delivering your fragrances safely and on time. Please review our shipping policy below.

Order Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).
  • Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Time & Delivery

Shipping times vary depending on your location and the shipping method selected at checkout.

  • Domestic Orders: Estimated delivery within 5–10 business days
  • International Orders: Estimated delivery within 7–15 business days

Please note that delivery times are estimates and may be affected by customs, weather conditions, or carrier delays.

Shipping Rates

  • Shipping fees are calculated at checkout based on your location and order size.
  • Any applicable duties, taxes, or customs fees are the responsibility of the customer.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your shipment using the link provided.

Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate.
Babylon Parfums is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost, Delayed, or Damaged Packages

  • If your package is delayed, please allow extra time before contacting us.
  • If your order arrives damaged or is lost in transit, contact us within 7 days of delivery.
  • Provide your order number and clear photos (if applicable) to help us resolve the issue quickly.

International Shipping & Customs

International shipments may be subject to customs inspections and import fees. Babylon Parfums is not responsible for delays caused by customs processing.

Changes & Cancellations

  • Orders cannot be modified or canceled once they have been processed or shipped.
  • If you need to make a change, please contact us as soon as possible after placing your order.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: Matthew.matti@babylonperfumery.com